Search Feedback

Search feedback conversations submitted by your organization.

Conversations are used to track feedback on existing events for example feedback on incorrect attendance or start and end dates for an event. Each piece of feedback submitted by a user is tracked as a conversation and will be returned by this endpoint. You can use this to display a list of event feedback conversations submitted with Loop Links by users in your application.

Request

HTTP Request

GET https://api.predicthq.com/v1/loop/feedback/conversations

Query Parameters

Parameter

Description

q string

Full-text search over conversations. E.g. ?q=event+a+cancelled

link_id string

Comma separated list of Loop Link IDs through which conversations were created. E.g ?link_id=m4Dk4g4DRA8Yqbp2PC54

conversation_id string

Comma separated list of conversation IDs. E.g ?conversation_id=Eeh4ahnohghah0deeshahda

record_id string

Comma separated list of Record IDs.

Record IDs can refer to either an Event ID (record type event-public) or a Loop Submission (record type event-loop). E.g ?record_id=5uRg7CqGu7DTtu4Rfk

record_type string

Comma separated list of record types for which to filter on. Possible values:

event-public - Event ID available via Events API.
event-loop - Loop Submission ID.

E.g ?record_type=event-public

feedback_type string

Comma separated list of feedback types. Possible values:

attendance_or_rank
category
dates
general
polygon
venue

E.g ?feedback_type=general

user_id string

Comma separated list of User IDs. E.g. ?user_id=hw8Dsmv4Djg

status string

Comma separated list of feedback status. Possible values:

open
closed

E.g ?status=open

created string

The date from and/or to the feedback has been created. Must be used with one of more of the suffixes:

lt
lte
gt
gte

E.g. ?created.gt=2023-03-04&created.lte=2023-05-01

updated string

The date from and/or to the feedback has been updated.

Must be used with one of more of the suffixes:

lt
lte
gt
gte

E.g. ?updated.gt=2023-03-04&updated.lte=2023-05-01

sort string

Comma-separated list of sort options. Prefix the field name with - for reverse order. Possible values:

created
updated
relevance

Default value is ?sort=relevance,created

E.g. ?sort=-updated

limit number

The maximum number of results to return.

The default limit is 10. E.g. ?limit=10

offset number

The number of results to skip.

The default is 0. E.g. ?offset=20

Response

Response Fields

Field

Description

count number

Total number of results found.

conversations array

List of results where each item is a Conversation.

Please refer to the Conversation Response Fields section below for the structure of each record.

Conversation Response Fields

Field

Description

conversation_id string

The unique identifier of the conversation. E.g. Eeh4ahnohghah0deeshahda

create_dt string

The creation date time for the record in ISO 8601 format format.

E.g. 2022-04-26T11:46:24+00:00

update_dt string

The last update date time for the location in ISO 8601 format format.

E.g. 2022-04-26T11:46:24+00:00

link_id string

Loop Link ID that was used to submit this feedback. Will only be available on feedback created with a Loop Link. E.g. m4Dk4g4DRA8Yqbp2PC54

record_id string

Record ID this feedback is in reference to. This could be either an Event ID (record type event-public) or a Loop Submission (record type event-loop). The record_type value defines what type of Record ID this is. E.g. 5uRg7CqGu7DTtu4Rfk

record_type string

Record type this feedback is in reference to.

Possible types:

event-public
event-loop

E.g. event-public

feedback object

Feedback can be provided for different fields.

Possible types:

attendance_or_rank - Attendance or Rank
category - Category might need adjusting
dates - Dates might need adjusting
duplicate - Record might be a duplicate
general - Other feedback
polygon - Polygon might need adjusting
submitted - Feedback about an existing Loop submission
venue - Venue might need adjusting

E.g.

{
  "feedback": {
    "type": "submitted"
  }
}

log array

Log of actions taken with the feedback.

E.g.

{
  "log": [
    {
      "action": {
        "type": "comment"
      },
      "timestamp": "2023-05-30T02:59:11+00:00",
      "creator": {
        "type": "user",
        "user_id": "hw8Dsmv4Djg"
      },
      "note": "Thank you for your feedback. Someone from PredictHQ will pick this up."
    }
  ]
}

status string

Status of the feedback.

Possible values:

open
closed

E.g. open

Example response

Below is an example response:

{
  "count": 1,
  "conversations": [
    {
      "conversation_id": "Eeh4ahnohghah0deeshahda",
      "create_dt": "2021-05-25T05:33:53+00:00",
      "update_dt": "2021-05-25T05:38:08+00:00",
      "link_id": "m4Dk4g4DRA8Yqbp2PC54",
      "record_id": "5uRg7CqGu7DTtu4Rfk",
      "record_type": "event-public",
      "feedback": {
        "type": "submitted"
      },
      "log": [
        {
          "action": {
            "type": "created"
          },
          "timestamp": "2023-05-30T02:44:46+00:00",
          "creator": {
            "type": "unauthenticated_user",
            "link_id": "m4Dk4g4DRA8Yqbp2PC54"
          },
          "note": "This event title should be different"
        },
        {
          "action": {
            "type": "comment"
          },
          "timestamp": "2023-05-30T02:59:11+00:00",
          "creator": {
            "type": "user",
            "user_id": "hw8Dsmv4Djg"
          },
          "note": "Thank you for your feedback. Someone from PredictHQ will pick this up."
        },
        {
          "action": {
            "type": "comment"
          },
          "timestamp": "2023-05-30T03:41:06+00:00",
          "creator": {
            "type": "moderator"
          },
          "note": "Absolutely, we'll change this right away "
        }
      ],
      "status": "open"
    }
  ]
}

Examples

curl -X GET "https://api.predicthq.com/v1/loop/feedback/conversations?link_id=m4Dk4g4DRA8Yqbp2PC54" \
     -H "Accept: application/json" \
     -H "Authorization: Bearer $ACCESS_TOKEN"

import requests

response = requests.get(
    url="https://api.predicthq.com/v1/loop/events",
    headers={
      "Authorization": "Bearer $ACCESS_TOKEN",
      "Accept": "application/json"
    },
    params={
        "link_id": "m4Dk4g4DRA8Yqbp2PC54"
    }
)

print(response.json())

Guides

Below are some guides relevant to this API:

Integrate with Loop Links

PreviousLoop Feedback NextPlaces

Last updated 2 months ago